Delivery Policy

Last updated: October 10, 2024

Thank you for purchasing from Ai Guru Art. This Delivery Policy outlines the terms and conditions regarding the delivery of digital goods purchased through our website https://aiguru.art.

Delivery Method

  1. Digital Delivery:
    • All digital goods are delivered electronically through download links.
    • After successful payment, download links for the purchased digital goods will be provided to you.

Access to Digital Goods

  1. Personal Account:
    • Download links will be available in your personal account on the website.
    • You can access your personal account using the credentials created during the registration process.
  2. Email Confirmation:
    • An order confirmation email containing download instructions and links will be sent to the email address provided during the order placement.

Timing of Delivery

  1. Immediate Access:
    • You will gain immediate access to download the digital goods once payment confirmation is received from the payment system.
    • Typically, download links become available within a few minutes after the payment is successfully processed.

Technical Issues and Support

  1. Technical Problems:
    • If you encounter any issues while downloading the digital goods, please contact our Support Service at support@aiguru.art.
    • We strive to respond to support inquiries within 2 business days.
  2. Restoration of Access:
    • In case of loss of access to download links or technical difficulties, you can request restoration of access by contacting our Support Service.
    • Restoration of access will be provided only to the original purchaser and not to any third parties.

Unauthorized Use

  1. Unique Download Links:
    • Download links for digital goods are unique and intended exclusively for your personal use.
    • Sharing or distributing these links with third parties is strictly prohibited.

Liability

  1. Seller’s Responsibility:
    • We are not responsible for the inability to download digital goods due to issues beyond our control, such as internet connection problems or technical malfunctions on the user’s side.
  2. User Responsibility:
    • Ensure that you have a stable internet connection and the necessary software to access and use the digital goods.

Contact Us

If you have any questions about our Delivery Policy, please contact us:

  • Email: support@aiguru.art
  • Mailing Address:
    • Ai Guru Art
    • Benjamin Constant y Alberdi
    • Casilla de Correo 2071
    • 1206 Asunción, Paraguay


Our Support Service operates from Monday to Friday, 9:00 AM to 6:00 PM local time (GMT-4). We strive to respond to inquiries within 2 business days.

This Delivery Policy is an integral part of our Public Offer: Terms and Conditions for the Provision of Digital Goods and is governed by the terms and conditions set forth therein.