Home » Public Offer: Terms and Conditions for the Provision of Digital Goods
Public Offer: Terms and Conditions for the Provision of Digital Goods
Last updated: October 10, 2024
1. Definitions and Terms
1.1. Offer
This document “Public Offer for the Provision of Digital Goods,” posted on the Internet at: https://aiguru.art, which constitutes an offer to enter into an agreement on the terms set forth below.
1.2. Site
The internet resource located at: https://aiguru.art, including all its subdomains and pages.
1.3. Buyer
An individual or legal entity that has entered into an Agreement with the Seller under the terms of the Offer, by accepting this Offer.
1.4. Seller
The company Ai Guru Art, which sells digital goods through the Site.
1.5. Digital Goods
The results of intellectual activity offered for sale on the Site, including, but not limited to, AI prompts, educational materials, templates, cheats, e-books, and other similar digital products.
1.6. Acceptance of the Offer
The full and unconditional acceptance of the terms of the Offer by performing the actions specified in Section 3 of the Offer, including completing the Order form, providing necessary personal and payment information, and making the payment for the Digital Goods. By accepting the Offer, an Agreement is concluded.
1.7. Agreement
A paid agreement between the Seller and the Buyer for the purchase of Digital Goods, concluded by the Acceptance of the Offer.
1.8. Order
A properly completed request from the Buyer for the purchase of Digital Goods under the terms of the Offer.
1.9. Account
The Buyer’s account on the Site, created by registration, containing the Buyer’s personal data and order history.
1.10. Content
Any textual, graphical, audiovisual, and other materials posted on the Site.
1.11. Personal Data
Information related to the Buyer that allows identification and is used by the Seller in accordance with the Privacy Policy.
1.12. Privacy Policy
The document posted on the Site at: https://aiguru.art/privacy-policy/, defining the procedure for processing and protecting Buyers’ personal data.
1.13. Parties
The Seller and the Buyer, collectively referred to within this Offer.
1.14. Payment System
The service used to make cashless payments for Digital Goods.
1.15. Support Service
The service providing informational and technical support to Buyers, whose contact details are listed on the Site.
2. Subject of the Agreement
2.1. Provision of Digital Goods
The subject of this Offer is the Seller’s paid provision of Digital Goods to the Buyer under the terms set forth in this Offer.
2.2. Obligations of the Parties
The Seller undertakes to provide the Buyer with Digital Goods, the list and description of which are presented on the Site, and the Buyer undertakes to pay for the specified Digital Goods and accept them in the manner and on the terms provided in this Offer.
2.3. Format and Delivery
All Digital Goods are provided in the format of electronic files and are delivered to the Buyer by downloading from the Site after the successful completion of the payment process.
2.4. Applicability of the Offer
The Offer applies to all Digital Goods presented on the Site at the time of placing the Order.
2.5. Changes to Digital Goods
The Seller reserves the right to make changes to the list and description of the Digital Goods offered on the Site without prior notice to the Buyer. Such changes will not affect Orders that have already been placed and paid for by the Buyer before the changes take effect.
2.6. Buyer’s Confirmation
By accepting this Offer, the Buyer confirms that they have fully reviewed the content of the Digital Goods, understand their characteristics and features, and agree to the terms of their purchase and use. The Buyer acknowledges that they are responsible for familiarizing themselves with the content and specifications of the Digital Goods before performing the actions specified in Section 3 for accepting the Offer.
3. Order Placement Procedure
3.1. Order Placement
The Buyer places an Order on the Site using the WooCommerce system installed on the Site at https://aiguru.art.
3.2. Selection and Checkout
To place an Order, the Buyer must select the desired Digital Goods, add them to the virtual cart, and proceed to checkout.
3.3. Required Information
During the checkout process, the Buyer must provide current information necessary to fulfill the Order, including but not limited to, first name, last name, email address, and payment details. The Buyer must also confirm that they have reviewed the content and specifications of the Digital Goods as required by Section 2.6 before proceeding with the checkout.
3.4. Order Confirmation
After the Buyer confirms the Order and completes the payment, the Seller sends an order confirmation to the email address provided by the Buyer. This confirmation contains information about the purchased Digital Goods and instructions for downloading them.
3.5. Acceptance for Processing
The Order is considered accepted for processing from the moment the Seller receives confirmation of successful payment from the payment system.
3.6. Access to Digital Goods
The Digital Goods are provided to the Buyer in the form of download links, which become available in the Buyer’s personal account on the Site and/or are sent to the email address specified during the Order placement.
3.7. Technical Support
In case of technical problems during Order placement or downloading Digital Goods, the Buyer can contact the Seller’s Support Service, whose contact details are listed on the Site.
3.8. Order Cancellation
The Seller reserves the right to cancel the Order if the Buyer provides incorrect information, violates the terms of the Offer, or if the Order cannot be fulfilled due to technical reasons not related to changes in the description of the Digital Goods. The Buyer will be notified of the cancellation via the provided email address. In the event of Order cancellation, the funds paid by the Buyer will be refunded in full within 14 business days.
3.9. Currency and Fees
All Order placement and payment transactions are conducted in the currency specified on the Site. The Seller is not responsible for any additional fees that may be charged by the Buyer’s payment systems or banks.
4. Cost of Goods and Payment Procedure
4.1. Cost Indication
The cost of Digital Goods is indicated on the Site and includes all taxes, unless otherwise specified.
4.2. Advance Payment
The Buyer pays for the Digital Goods in advance, amounting to 100% of the cost of the selected Digital Goods.
4.3. Payment Methods
Payment can be made using various payment methods available on the Site, including but not limited to the PayPal system.
4.4. Currency
Payments are made in the currency specified on the Site. The Seller is not responsible for any additional fees charged by the Buyer’s payment systems or banks.
4.5. Secure Processing
Payments are processed using secure payment systems. The Seller does not store the Buyer’s card payment details.
4.6. Confirmation and Access
After successful payment, the Buyer receives an order confirmation to the specified email address, as well as access to download the purchased Digital Goods through their personal account on the Site.
4.7. Payment Issues
In case of payment issues, the Buyer can contact the Seller’s Support Service, whose contact details are listed on the Site.
4.8. Price Changes
The Seller reserves the right to change the cost of Digital Goods. In case of a price change for an already placed Order, the price remains unchanged for that Order and is payable at the price effective at the time the Order was placed.
4.9. Order Cancellation and Refund
If the Buyer cancels the Order before it is fulfilled (before downloading the Digital Goods), the refund is processed in accordance with Section 7 of this Offer. A refund is only possible if the Digital Goods have not been downloaded by the Buyer.
4.10. Effect on Existing Orders
Any changes to the cost of Digital Goods do not affect the prices of already placed Orders.
5. Delivery and Receipt Conditions
5.1. Method of Delivery
The delivery of Digital Goods is carried out by downloading them from the Site after successful payment completion.
5.2. Provision of Download Links
Download links for Digital Goods are provided to the Buyer:
- In the personal account on the Site;
- To the email address provided during the Order placement.
5.3. Access Timing
The Buyer gains access to download the Digital Goods immediately after confirmation of successful payment by the payment system.
5.4. Personal Use Only
The download links for Digital Goods are unique and intended exclusively for the personal use of the Buyer. Sharing these links with third parties is prohibited.
5.5. Restoration of Access
In case of loss of access to download links or technical problems, the Buyer should contact the Seller’s Support Service to restore access. Restoration of access will be provided only to the Buyer and not to any third parties.
5.6. Seller’s Responsibility
The Seller is not responsible for the inability to download Digital Goods due to reasons beyond the Seller’s control, such as the Buyer’s internet connection issues or technical malfunctions on the Buyer’s side.
5.7. Monitoring Downloads
All downloads of Digital Goods are recorded by the Site’s system. In case of suspected unauthorized use, the Seller reserves the right to temporarily block access to downloading and require the Buyer to verify their identity.
6. Rights and Obligations of the Parties
6.1. Rights and Obligations of the Seller
6.1.1. Provision of Access
The Seller undertakes to provide the Buyer with access to the Digital Goods after receiving payment confirmation.
6.1.2. Site Availability
The Seller undertakes to ensure the availability of the Site and the ability to download Digital Goods, except in cases of technical work or force majeure circumstances.
6.1.3. Right to Amend
The Seller has the right to make changes to the list of Digital Goods, their cost, and the terms of this Offer, notifying the Buyers by posting the relevant information on the Site.
6.1.4. Data Protection
The Seller undertakes to ensure the confidentiality and protection of the Buyers’ personal data in accordance with the Privacy Policy.
6.1.5. Order Cancellation
The Seller has the right to cancel the Order and refund the Buyer in case of violation of the terms of this Offer or provision of incorrect data by the Buyer.
6.1.6. Right to Compensation
The Seller has the right to claim compensation for damages in case of violation of the terms of this Offer by the Buyer.
- 6.1.6.1. Amount of Compensation: The amount of compensation will be determined based on the actual damages incurred by the Seller, including but not limited to legal fees, costs of recovering the damages, and any loss of profits.
- 6.1.6.2. Procedure for Claiming Compensation: The procedure for claiming compensation will involve the Seller providing written notice to the Buyer detailing the nature of the violation and the calculated damages.
- 6.1.6.3. Response Time: The Buyer will have 10 business days to respond and settle the claim.
6.2. Rights and Obligations of the Buyer
6.2.1. Accurate Information
The Buyer undertakes to provide accurate information necessary for placing and fulfilling the Order.
6.2.2. Timely Payment
The Buyer undertakes to timely pay for the Order in full.
6.2.3. Right to Refund
The Buyer has the right to a refund in accordance with the terms of Section 7 of this Offer. Refunds are subject to the conditions that the Digital Goods have not been downloaded by the Buyer, and the refund request is submitted within 30 calendar days from the date of the Order.
6.2.4. Personal Use
The Buyer undertakes to use the Digital Goods exclusively for personal purposes and not to distribute them to third parties.
6.2.5. Account Security
The Buyer is prohibited from sharing account credentials with third parties. Violation of this term may result in account suspension or termination.
6.2.6. Support Inquiries
The Buyer has the right to contact the Seller’s Support Service in case of questions or problems related to placing an Order or downloading Digital Goods.
6.2.7. Compliance
The Buyer undertakes to comply with the terms of this Offer and not to take actions aimed at undermining the operation of the Site or violating the rights of the Seller.
6.2.8. Data Accuracy
The Buyer undertakes to maintain the accuracy and currency of their personal data provided during Order placement and throughout the duration of their use of the Site.
6.3. Liability of the Parties
6.3.1. Violation of Terms
In case of violation of the terms of this Offer, the parties are liable in accordance with applicable law.
6.3.2. External Factors
The Seller is not responsible for the inability to provide Digital Goods due to reasons beyond the Seller’s control, such as technical problems on the Buyer’s side or internet connection issues.
6.3.3. Compliance with Laws
The Buyer is fully responsible for complying with copyright laws regarding the purchased Digital Goods and undertakes not to use them for commercial purposes without the appropriate permission from the Seller.
7. Return and Exchange Conditions
7.1. Eligibility for Refund
A refund for Digital Goods is only possible if the Digital Goods have not been downloaded by the Buyer. The fact of downloading is recorded and verified by the Site’s system.
7.2. Refund Request
To obtain a refund, the Buyer must send a refund request to the Seller’s Support Service, stating the reason for the return and the Order details.
7.3. Processing Time
Refunds are processed to the same payment method used for the Order within 10 business days from the confirmation of the right to a refund.
7.4. Defective Goods
In the event of a technical malfunction of the Digital Goods, the Seller undertakes to provide the Buyer with a corrected copy of the Digital Goods. If this is not possible, the Buyer is entitled to a refund.
7.5. Non-Refundable Cases
Refunds are not issued in the following cases:
- If the Digital Goods have been downloaded, except in cases specified in Section 7.8;
- If the reason for the return is the Buyer’s dissatisfaction with the content of the Digital Goods, provided that the description on the Site was accurate and complete.
7.6. Dispute Resolution
In the event of disputes related to the return and exchange of Digital Goods, the parties shall make every effort to resolve them through negotiations. If it is impossible to resolve disputes through negotiations, the dispute shall be settled in accordance with the law specified in Section 13 of this Offer.
7.7. Refund Timeframe
The Seller reserves the right to refuse a refund if the refund request is submitted after 30 calendar days from the date of the Order. The 30-day period is calculated from the date the Order was placed.
7.8. Exceptions for Technical Issues
In case of technical malfunctions or defects that prevent the proper use of the Digital Goods, the Buyer must notify the Seller’s Support Service within 7 calendar days from the date of download. The Seller will either provide a corrected copy of the Digital Goods or, if this is not possible, issue a refund, even if the Digital Goods have been downloaded.
8. Warranties and Liability
8.1. Seller’s Warranties
8.1.1. Correspondence to Description
The Seller guarantees that all Digital Goods offered on the Site correspond to their descriptions and characteristics as stated on the Site.
8.1.2. Non-Infringement
The Seller guarantees that the Digital Goods do not infringe on copyrights, patents, trademarks, or other rights of third parties. However, the Seller is not responsible for any infringements resulting from the Buyer’s actions. The Buyer is solely responsible for ensuring their use of the Digital Goods complies with all applicable laws and regulations.
8.1.3. Operational Measures
The Seller undertakes to take measures to ensure the uninterrupted operation of the Site and the availability of Digital Goods, except in cases of technical work or force majeure circumstances.
8.2. Seller’s Liability
8.2.1. Quality Assurance
The Seller is responsible for the quality of the provided Digital Goods in accordance with the terms of this Offer and applicable law.
8.2.2. External Factors
The Seller is not responsible for the inability to provide Digital Goods due to reasons beyond the Seller’s control, such as technical problems on the Buyer’s side, internet connection failures, or force majeure circumstances.
8.2.3. Defective Goods
In the event of providing defective Digital Goods to the Buyer, the Seller undertakes to replace them with functional ones or refund the money in accordance with Section 7 of this Offer.
8.3. Buyer’s Liability
8.3.1. Information Accuracy
The Buyer is responsible for the accuracy of the information provided when placing the Order and paying for Digital Goods.
8.3.2. Compliance with Copyright
The Buyer is fully responsible for complying with copyright laws regarding the purchased Digital Goods and undertakes not to use them for commercial purposes without the appropriate permission from the Seller.
8.3.3. Unauthorized Distribution
The Buyer acknowledges that any unauthorized distribution or sharing of the Digital Goods is a violation of copyright law and this Agreement, and the Seller reserves the right to take legal action to protect its intellectual property rights. The Seller is not responsible for any infringements resulting from the Buyer’s actions.
8.4. Limitation of Liability
8.4.1. Exclusion of Indirect Damages
Neither Party shall be liable to the other for any indirect, incidental, special, or consequential damages arising from or related to this Offer, including but not limited to, loss of profit, revenue, data, or use, even if such Party has been advised of the possibility of such damages.
8.4.2. Limitation on Total Liability
The total liability of each Party for any and all claims arising out of or in connection with this Offer shall be limited to the total amount paid by the Buyer for the Digital Goods purchased under this Offer.
8.4.3. Exceptions to Limitation of Liability
- 8.4.3.1. Third-Party Obligations: The limitations set forth in this Section 8.4 shall not apply to liabilities arising from obligations under agreements with third-party partners or in accordance with the rules of any relevant associations, to the extent such liabilities cannot be limited under applicable law.
- 8.4.3.2. Unlawful Exclusions: Furthermore, these limitations shall not apply in cases of death, personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully limited or excluded under applicable law.
8.5. Force Majeure
8.5.1. Release from Liability
The parties are released from liability for partial or complete failure to fulfill their obligations under this Offer if such failure is caused by force majeure circumstances, including but not limited to: natural disasters, wars, terrorist acts, epidemics, government bans, and other extraordinary situations that could not be foreseen and prevented by reasonable measures.
8.5.2. Notification
In the event of force majeure circumstances, the party for whom it becomes impossible to fulfill its obligations must immediately notify the other party in writing and provide documentary evidence of the force majeure event. The notification must include a description of the force majeure event, its expected duration, and the impact on the party’s ability to perform its obligations.
8.5.3. Mitigation Efforts
The affected party must use all reasonable efforts to mitigate the effects of the force majeure event and resume performance of its obligations as soon as possible.
8.5.4. Termination Option
If the force majeure event continues for a period of more than 30 calendar days, either party has the right to terminate the Agreement by providing written notice to the other party. In such a case, the parties shall settle any outstanding obligations, except for those affected by the force majeure event.
8.5.5. Documentation
All notifications and documentation related to force majeure events must be preserved and provided upon request to substantiate the occurrence and duration of the force majeure event.
8.6. Indemnification
8.6.1. Buyer’s Obligation
The Buyer agrees to indemnify, defend, and hold harmless the Seller and its affiliates, officers, directors, employees, agents, and representatives from and against any and all losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising directly or indirectly out of or in connection with:
- 8.6.1.1. Breach of Agreement: Any breach by the Buyer of this Offer or any violation of applicable law;
- 8.6.1.2. Actions of Representatives: Any actions or omissions of the Buyer’s agents, employees, or representatives that result in losses to the Seller;
- 8.6.1.3. Transaction Claims: Any claims related to transactions conducted by the Buyer, including but not limited to chargebacks, penalties, fines, or other expenses.
8.6.2. Unlimited Indemnification
The Buyer’s indemnification obligations under this Section 8.6 are not limited by the Limitation of Liability provisions in Section 8.4 and may exceed the total amount paid by the Buyer under this Offer.
8.6.3. Notification and Cooperation
The Seller shall promptly notify the Buyer of any such claim, suit, or proceeding and shall reasonably cooperate with the Buyer, at the Buyer’s expense, in the defense of any such claim, suit, or proceeding.
9. Privacy and Data Protection
9.1. Privacy Policy
9.1.1. Commitment to Confidentiality
The Seller undertakes to maintain the confidentiality and protect the personal data of Buyers in accordance with this Privacy Policy and applicable law.
9.1.2. Availability
The Privacy Policy is posted on the Site at: https://aiguru.art/privacy-policy and is an integral part of this Offer.
9.2. Collection and Use of Personal Data
9.2.1. Purpose of Data Collection
The Seller collects and processes personal data of Buyers solely for the purpose of fulfilling obligations under this Offer, as well as to improve the quality of the services provided.
9.2.2. Types of Data Collected
Personal data provided by the Buyer when placing an Order includes, but is not limited to: first name, last name, email address, payment details, and other information necessary to fulfill the Order.
9.2.3. Use of Data
The Seller uses personal data to:
- Process and fulfill Orders;
- Communicate with the Buyer on issues related to the Order;
- Provide access to Digital Goods;
- Improve service quality and analyze user preferences.
9.3. Transfer of Data to Third Parties
9.3.1. Conditions for Transfer
The Seller does not transfer personal data of Buyers to third parties, except when necessary to:
- Fulfill the Order (e.g., payment processing);
- Improve the quality of the services provided (e.g., engaging third-party service providers to enhance user experience);
- Comply with legal requirements.
9.3.2. Third-Party Obligations
In the event of the transfer of personal data to third parties for the purposes specified in 9.3.1, such third parties are required to maintain confidentiality and ensure the protection of personal data.
9.4. Data Protection
9.4.1. Security Measures
The Seller takes all necessary measures to protect the personal data of Buyers from unauthorized access, alteration, disclosure, or destruction.
9.4.2. Technologies Used
The Seller uses modern security technologies and procedures to protect personal data, including encryption, intrusion protection systems, and regular software updates.
9.4.3. Legal Compliance
The Seller, to the best of its abilities, complies with all applicable data protection laws, including GDPR, if applicable.
9.5. Buyer’s Rights
9.5.1. Access and Correction
The Buyer has the right to request information about their personal data stored by the Seller at any time, and to request correction or deletion if the data is incomplete, outdated, incorrect, or unlawfully obtained.
9.5.2. Exercising Rights
To exercise their rights, the Buyer must send a corresponding request to the Seller’s Support Service.
9.6. Consent to Data Processing
9.6.1. Acceptance
By placing an Order on the Site, the Buyer consents to the collection and processing of their personal data in accordance with this Privacy Policy.
9.6.2. Right to Refuse
If the Buyer disagrees with the terms of data processing, they must refrain from using the Site and placing Orders.
10. Term of the Offer
10.1. Effective Date
This Offer comes into effect from the moment it is posted on the Site at https://aiguru.art and remains in effect until it is revoked by the Seller.
10.2. Right to Amend
The Seller reserves the right to unilaterally amend the terms of this Offer. Amendments take effect from the moment they are posted on the Site, unless a different effective date is specified at the time of posting. Such amendments do not apply to Orders that have already been placed and paid for by the Buyer before the changes take effect.
10.3. Validity
The Offer remains valid until it is revoked by the Seller. The Seller has the right to revoke the Offer at any time by notifying the Buyers through a corresponding notice posted on the Site.
10.4. Termination upon Revocation
In the event of the Offer being revoked by the Seller, the Offer is considered terminated from the moment the notice of revocation is posted on the Site. Orders placed and paid for before the revocation of the Offer are fulfilled under the terms that were in effect at the time the Order was placed.
11. Amendments to the Terms of the Offer
11.1. Seller’s Right
The Seller has the right to unilaterally amend the terms of this Offer at any time.
11.2. Effective Immediately
Amendments to the terms of the Offer take effect immediately from the moment they are posted on the Site at https://aiguru.art. The Buyer is responsible for independently monitoring such changes by regularly reviewing the current version of the Offer on the Site.
11.3. Buyer’s Responsibility
The Buyer undertakes to independently monitor changes to the terms of the Offer by regularly reviewing its current version on the Site. The Seller is not obligated to notify the Buyer of any amendments to the Offer.
11.4. Acceptance of Changes
Continued use of the Site and placement of Orders after the amendments to the terms of the Offer take effect constitutes the Buyer’s agreement to such changes.
11.5. Right to Terminate
If the Buyer does not agree with the amendments, they must cease using the Site and have the right to request the deletion of their Account and all associated data by sending a corresponding request to the Seller’s Support Service.
11.6. Existing Orders
Amendments to the terms of the Offer do not apply to Orders that have already been placed and paid for by the Buyer before the amendments take effect. Such Orders are fulfilled under the terms that were in effect at the time they were placed.
12. Termination of the Agreement
12.1. Termination by the Buyer
12.1.1. Right to Terminate
The Buyer has the right to terminate the Agreement at any time before downloading the Digital Goods by sending a corresponding notification to the Seller’s Support Service.
12.1.2. Refund upon Termination
In case of termination of the Agreement by the Buyer before downloading the Digital Goods, the Seller will refund the full amount paid by the Buyer within 10 business days from the moment of receiving the termination notification.
12.2. Termination by the Seller
12.2.1. Grounds for Termination
The Seller has the right to terminate the Agreement at any time in case of the Buyer’s violation of the terms of this Offer, including but not limited to providing incorrect data, unauthorized distribution of Digital Goods, or attempts to interfere with the Site’s operation.
12.2.2. Notification and Refund
In case of termination of the Agreement by the Seller, a notification will be sent to the Buyer’s specified email address. Funds paid by the Buyer are not refunded if the Digital Goods have been downloaded or if the termination occurs more than 30 calendar days after the Order was placed.
12.2.3. Claim for Damages
The Seller has the right to claim compensation for damages incurred due to the Buyer’s violation of the terms of this Offer.
12.3. Termination by Mutual Agreement
12.3.1. Mutual Termination
The Agreement may be terminated at any time by mutual agreement of the Parties. The terms of the termination will be separately negotiated between the Parties.
12.4. Termination Procedure
12.4.1. Notification
To terminate the Agreement, the Buyer must send a corresponding notification to the Seller’s Support Service, specifying the Order details and the reason for termination.
12.4.2. Review Process
The Seller reviews the termination notification within 5 business days and sends the Buyer a confirmation of termination or a refusal with the reason.
12.4.3. Access Revocation
In case of termination of the Agreement, the Buyer’s access to downloading the Digital Goods associated with the terminated Agreement is blocked.
12.5. Consequences of Termination
12.5.1. Cessation of Obligations
Upon termination of the Agreement, all rights and obligations of the Parties cease, except for obligations related to the protection of confidential information and the resolution of disputes as specified in Section 9.
12.5.2. Data Retention
The Seller reserves the right to retain data about Orders and interactions with the Buyer to comply with legal requirements and the company’s internal procedures.
13. Miscellaneous Conditions
13.1. Applicable Law and Jurisdiction
13.1.1. Governing Law
This Offer and all legal relationships arising from or in connection with it are governed by the laws of the country where the Seller is registered.
13.1.2. Dispute Resolution
All disputes and disagreements arising in connection with this Offer shall be resolved in a court at the Seller’s location.
13.2. Transfer of Rights and Obligations
13.2.1. Buyer’s Restriction
The Buyer may not transfer their rights and obligations under this Offer to third parties without the prior written consent of the Seller.
13.2.2. Seller’s Right
The Seller has the right to transfer its rights and obligations under this Offer to third parties in the event of reorganization, change of ownership, or other circumstances that do not affect the fulfillment of the terms of the Offer.
13.3. Severability
If any provision of this Offer is found to be invalid or unenforceable, this does not affect the validity or enforceability of the remaining provisions of the Offer, which remain in effect.
13.4. Notices and Communication
13.4.1. Method of Communication
All notices, requests, agreements, and other correspondence between the Parties shall be in writing via email, specified when placing the Order, or through the Seller’s Support Service.
13.4.2. Contact Updates
The Buyer undertakes to keep their contact details up-to-date and to promptly notify the Seller of any changes.
13.5. Intellectual Property
13.5.1. Ownership
All rights to the Site and its content, including text, graphics, logos, images, audio and video materials, software, and other elements, belong to the Seller or its licensors.
13.5.2. Restrictions
The Buyer does not have the right to use the Seller’s intellectual property without prior written consent, except as provided in this Offer or applicable law.
13.5.3. Legal Action
Violation of the Seller’s intellectual property rights may result in legal action, including but not limited to litigation.
13.6. Acceptance of the Terms of the Offer
By placing an Order on the Site, the Buyer confirms that they have fully read and agree to the terms of this Offer.
14. Contact Information
14.1. Mailing Address:
- Ai Guru Art
- Benjamin Constant y Alberdi
- Casilla de Correo 2071
- 1206 Asunción, Paraguay
14.2. Contact Email:
14.3. Support Service:
- All inquiries and questions related to Orders and Digital Goods should be directed to the Seller’s Support Service at the email address provided above.
14.4. Working Hours:
- The Support Service operates from Monday to Friday, 9:00 AM to 6:00 PM local time (GMT-4). Responses to inquiries received outside of working hours are usually processed within 2 business days. We strive to address all inquiries within this timeframe, depending on the current support service workload.